PAYMENT TERMS
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PAYMENT METHODS
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We currently accept India-issued debit and credit cards (Visa, MasterCard, American Express etc) and Cash on Delivery (COD). Unfortunately we are not able to accept orders over or payment information via phone or through or Card on Delivery.
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Important information about payment:
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Debit and credit cards are charged once the order is placed.
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Credit or Debit cards issued outside India can be used on our website, but, the card issuing instituition may charge an international currency conversion fee - The Supa Rookies Pvt Ltd or its primary website, TheSuperRookies.com - do not have any control over such fees and are not responsible for any claims or disputes that arise from the same.
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For Cash on Delivery payments, we only accept valid currency notes. Card on Delivery facility is not available.
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Please note that we reserve the right to contact you for further information if there is an issue with your payment.
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CASH ON DELIVERY/ DELIVERY FEE
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You can pay for orders placed on our site using Cash on Delivery (COD) for orders up to INR 5,000. You can check if your order is eligible for COD by entering your pincode on the product page or while entering your shipping address.
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There are no extra charges for COD. However, in case your order value is less than Rs. 999, standard shipping charges of INR 80 apply. This charge will be included as part of your invoice. Please pay only the amount printed on the invoice to the shipping partner. We accept all valid currency notes. A standard delivery fee of Rs.50 is applied on all orders except for order less than Rs.999 as mentioned above.
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PAYMENT SECURITY
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We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol to protect your information from unauthorised use or disclosure. All confidential data, such as payment information, is encrypted and transmitted through a secure channel using SSL encryption.
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Should any unauthorised charges appear on your credit/ debit card or bank account as a result of shopping with TheSuperRookies.com please notify your credit card provider or bank in accordance with its reporting rules and procedures.
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Please note that TheSuperRookies.com® or The Supa Rookies Pvt Ltd® will never ask a customer to confirm any account or credit details via email, except in case of refunds for Cash on Delivery (COD) orders. If you receive an email claiming to be from TheSuperRookies.com® or The Supa Rookies Pvt Ltd® asking you to do so, do not respond and contact our Customer Care team immediately.
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PRICING
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All prices shown are inclusive of GST and exclusive of any delivery costs. Products and prices which are offered in store might not be offered online, and vice versa. From time to time, we may offer additional discounts for purchases made online that do not apply instore, and vice versa.
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